Simple replacements for complete peace of mind

Photograph parcel

Message support

Hand over courier

Take clear photos or a short video showing the packaging slip and the defect within 7 days of receiving your order.

Share your order number and unboxing proof with our customer care team instantly via WhatsApp for rapid verification.

Pack the item securely in its original packaging and hand it to our pickup courier agent for a replacement dispatch.

Ready to submit your return request?

Our support desk is available to review your details and arrange doorstep pickup across major Pakistani cities.